InternalColaSolar Inventory System
Getting Started
Accessing ColaSolar Inventory & After-Sales Portal
Go to the ColaSolar Inventory development/preview URL or your company's designated web link to access the portal.
First-Time Registration & Logging In
The portal uses a pre-approved security system to ensure only authorized staff can access customer and inventory logs.
- Self-Registration: If you do not have an active account yet, head to the registration screen.
- Select Your Location: Choose your specific Nigerian branch (e.g., Ikeja (Lagos), Abuja FT, Port Harcourt, etc.).
- Select Your Role: Be sure to pick the exact role you perform at ColaSolar:
- Aftersales Intake Agent — If you receive solar units from customers.
- Service Center Engineer — If you test, troubleshoot, and repair equipment.
- Branch Manager — If you run operations for your entire branch.
- Approval Step:
- After signing up, your profile will enter Pending state.
- Under enterprise guidelines, your account must be audited and verified by either the Engineering Director or Branch Manager before you can log in.
Note for Special Accounts:
- The HQ Administrator account is accessible via peter@colasolar.com.
- The Engineering Director account is accessible via lijinlei@gmail.com.
Understanding Your Role Dashboard
Once your profile is active, the options you see are strictly based on your role:
| Role | Who Uses It | What You Can Do |
|---|---|---|
| Aftersales Intake Agent | Reception/Logistics team | Log new returns from customers, track pending units, record when a repaired unit is picked up. |
| Service Center Engineer | Repair & technical technicians | Record technical repair logs, specify bad boards, document spare parts used during fixing. |
| Branch Manager | Branch supervisors / leads | Monitor all local repair activity, manage and pre-approve branch staff members. |
| Engineering Director | Head of Engineering | Approve or reject queue-level engineers, view network-wide metrics, oversee board swap data. |
| HQ Administrator | Executive / IT operations Admin | Full system control. Read clean diagnostics, monitor system-wide audits across all 11 Nigerian locations. |
Key Workflows
1. Registering an Aftersales Solar Asset (Intake Agents)
When a customer returns a product (e.g., Cola 1000, Cola 3.6kva, or a Winock 2000 motherboard):
- Click Log New Return in your dashboard.
- Fill in customer details: name, phone number, location, and Nigerian state.
- Enter the exact solar product and unique Serial Number.
- Select the initial activity status (e.g., Pending or Return).
2. Upgrading Status to Repaired (Service Center Engineers)
When an engineer repairs a faulty returned asset:
- Locate the matching customer solar unit serial number.
- Input the exact technical issue discovered.
- Log any consumed materials/parts (such as New Motherboard, Screws, or Cabling).
- Choose the activity transition (Repaired or Motherboard Repair).
3. Final Customer Pickup (Intake Agents)
Once the system lists the unit as Repaired:
- When the customer comes to retrieve their system, click the Set Picked Up button next to their record.
- The system automatically logs the date and computes the total Repair Cycle Days to help us measure turnaround speed!
Next Steps for New Members
- Verify Your Info: Ensure your branch designation matches the service office you reside in.
- Save Your Password: Choose a strong, memorable credentials set to keep the portal secure.
- Contact Team Lead: If your registry status is currently shown as Pending Review, please alert your Branch Manager or the Engineering Director (lijinlei@gmail.com) to activate your profile.